Rude Call Centre Consultant
<p>I received a call at 11:46 from a rude consultant, Seipati. She forced bombarded me with information about a funeral cover and I told her I don't need one. She continued as if I didn't say anything and totally ignored me. I hug up. She called at 11:47 and her exact words were, "listen here, don't you *%$#@!*!~ on me." Then she hung up. </p> <p> </p> <p>Is this how they are trained? Please investigate since all calls are recorded. I am offended by this behaviour.</p>
Dear Al-jay Jakavula
Thank you for reporting this matter to our office.
We always strive to serve all our clients well and regret to learn of your experience.
We agree this behaviour is completely unacceptable.
We will investigate and revert back to you shortly
Regards
Aletta Clarence
Metropolitan Client Care
Dear Al-jay Jakavula
Thank you for reporting this matter to our office.
We always strive to serve all our clients well and regret to learn of your experience.
We agree this behaviour is completely unacceptable.
We will investigate and revert back to you shortly
Regards
Aletta Clarence
Metropolitan Client Care
