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Petros M

1 reviews | Active since Jun 2018

23 Aug 2018, 17:50

Rude and disrespectful

I received a call from this number ********** 30 on the 23 august 2018 around 17:28.the caller is a lady from metropolitan life selling death cover to me.i tried to explain my position to the lady but to my suprise i was shocked to learn that the lady is questioning my intelligent than selling the policy.she even hanged the phone on my face.the calls are the recorded listen to the recordings.

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Replies (1)
Metropolitan Life
Metropolitan Life's reply23 Aug 2018, 22:44
Official

Dear client.

We acknowledge receipt of your complaint and regret to learn of the poor treatment you received.

Regrettably we are unable to view your details on the website and we need more information to investigate and address the complaint.

Please email us your names, the date and approximate time of the call and what your contact number was on which you received the call.

Please send the details to us on ***. Mark the email for attention Aletta Clarence and refer to this HelloPeter complaint.

We look forward to hearing from you.

Regards

Clien Care Team