PM
Princess M

1 reviews | Active since Jul 2021

16 Sept 2021, 17:45

Rude agent

One of your agents just called me 17:34 16 September 2021 in regards to a policy my mom had taken out, so my respond was I don't think my mom would be interested anymore before I could explain why she lashed at me, I am so disappointed because the actual reason is I took the cover so it wouldn't make sense to be on the same plan, I am so disappointed I also want to cancel my policy cause clearly even when we claim this is the same unprofessional treatment we going to receive..

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Replies (1)
Metropolitan Life
Metropolitan Life's reply17 Sept 2021, 12:31
Official
Dear Princess

We acknowledge receipt of your complaint on HelloPeter.

We are sorry to learn of difficulties you have encountered with your policy.

One of our Client Care Assessors will investigate and revert back to you as soon as possible.

Regards

Client Care Team