TD
Thapelo D
1 reviews | Active since Aug 2020
10 Jan 2022, 12:42
Rotten Service from Metropolitan
I acquired funeral policy from Metropolitan and on the welcome letter it had information I could not comprehend. I then asked for the original or copy of the agreement and it was not sent. I told the lady who was helping and she did nothing whilst the premiums are being debited.
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Metropolitan Life's replyOfficial
11 Jan 2022, 08:59Dear Thapelo
We acknowledge receipt of your complaint on HelloPeter.
We regret to learn of the poor service you have experienced. This is certainly not the type of experience we want our clients to have.
Once of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We regret to learn of the poor service you have experienced. This is certainly not the type of experience we want our clients to have.
Once of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
Regards
Client Care Team
Metropolitan Life's reply11 Jan 2022, 08:59
Official
Dear Thapelo
We acknowledge receipt of your complaint on HelloPeter.
We regret to learn of the poor service you have experienced. This is certainly not the type of experience we want our clients to have.
Once of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We regret to learn of the poor service you have experienced. This is certainly not the type of experience we want our clients to have.
Once of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
Regards
Client Care Team