BM
Boitumelo M
1 reviews | Active since Jun 2019
30 Aug 2024, 11:20
Rotten service
The service I received from metropolitan Life was very bad when claiming a funeral cover and life cover for my mother. Their service is very very bad!
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Replies (1)
Metropolitan Life's replyOfficial
30 Aug 2024, 18:24Dear Boitumelo
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret to read that you have had a poor claims experience.
Unfortunately your post does not contain sufficient information in order for us to trace the policies you've claimed on.
One of our Escalation Specialists will reach out to you soonest to obtain the information to trace the policies and assist where we can.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret to read that you have had a poor claims experience.
Unfortunately your post does not contain sufficient information in order for us to trace the policies you've claimed on.
One of our Escalation Specialists will reach out to you soonest to obtain the information to trace the policies and assist where we can.
Regards
Client Care Team
Metropolitan Life's reply30 Aug 2024, 18:24
Official
Dear Boitumelo
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret to read that you have had a poor claims experience.
Unfortunately your post does not contain sufficient information in order for us to trace the policies you've claimed on.
One of our Escalation Specialists will reach out to you soonest to obtain the information to trace the policies and assist where we can.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret to read that you have had a poor claims experience.
Unfortunately your post does not contain sufficient information in order for us to trace the policies you've claimed on.
One of our Escalation Specialists will reach out to you soonest to obtain the information to trace the policies and assist where we can.
Regards
Client Care Team