HM
Herman M
1 reviews | Active since Jan 2022
20 Jun 2025, 14:21
Robo calls and harassment
I have received numerous robo calls from Metropolotan Life advertising their funeral cover, despite never providing them with my number, and also being on the Do Not Call list. This is prohibited under the POPIA act in South Africa and ******** behaviour on Metropolitan's part.
Metropolitan Life is purchasing data broker call lists from ******* providers, and harassing people with unsolicited advertising, interrupting their lives in the process.
I have reported this to the Information Regulator of South Africa.
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Metropolitan Life's replyOfficial
20 Jun 2025, 14:24Dear Herman
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to read that you feel harassed by calls from our marketing campaign. This is certainly not our intention.
We have duly noted your concerns and value your feedback.
We will escalate your concerns to management and also add your numb er to our "Do Not Contact" register, so that you will be omitted from future marketing campaigns.
We apologise for any frustration/inconvenience this may have caused you.
Regards
Metropolitan Client Care Team.
Metropolitan Life's reply20 Jun 2025, 14:24
Official
Dear Herman
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to read that you feel harassed by calls from our marketing campaign. This is certainly not our intention.
We have duly noted your concerns and value your feedback.
We will escalate your concerns to management and also add your numb er to our "Do Not Contact" register, so that you will be omitted from future marketing campaigns.
We apologise for any frustration/inconvenience this may have caused you.
Regards
Metropolitan Client Care Team.