EG
Estelle G

1 reviews | Active since Jan 2020

30 Sept 2024, 13:51

ROB ME FROM MY POLICY

Unhappy with services.

So I need to know, You got 2 months behind with your policy that you paid for year almost, you paid the third month, how is it possible that you behind with three months, you called in and one of the consultant told you that they can't do arrangements, I must pay in, Now that I want to do a payment I received an email that my policy collapse, How the hell must I loose thousands of rand because of two months, Now I need to re instate my policy again, do you guys understand the sacrifice i made to bury my family members,than you come tell me, I must reinstate again and we start from over, THIS IS UNFAIR AND BULL****

WE DON'T KNOW WHEN OUR LIVE ONCE WILL PASS ON, We are the once struggling, Not you Metropolitan!!!!!!!!!

0
Replies (1)
Metropolitan Life
Metropolitan Life's reply30 Sept 2024, 15:41
Official
Dear Client

We acknowledge receipt of your complaint posted on Hello Peter.  The matter will be investigated and we will provide you with feedback as soon as possible.  We apologize for any poor service received thus far. 

Kind Regards
Yours Sincerely
Client Care