RK
Rivonia K
1 reviews | Active since Mar 2025
23 Mar 2025, 09:58
Rivonia
Metropolitan Advisor committed ***** using my information and they deducted money from my account,I have already reported the matter to the head office and it seems like they don’t want to refund my money back because no one has ever reached out .Am the one who always calls them
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Metropolitan Life's replyOfficial
24 Mar 2025, 09:03 Dear Rivonia
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading of your unauthorized deduction.
We have a zero-tolerance approach to *****. We rely on our clients to blow the whistle on any such ********** activities in order to investigate and take the appropriate disciplinary actions to prevent a recurrence of such a nature in future.
One of our Escalation Specialists will investigate the complaint and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading of your unauthorized deduction.
We have a zero-tolerance approach to *****. We rely on our clients to blow the whistle on any such ********** activities in order to investigate and take the appropriate disciplinary actions to prevent a recurrence of such a nature in future.
One of our Escalation Specialists will investigate the complaint and revert back to you as soon as possible.
Regards
Client Care Team
Metropolitan Life's reply24 Mar 2025, 09:03
Official
Dear Rivonia
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading of your unauthorized deduction.
We have a zero-tolerance approach to *****. We rely on our clients to blow the whistle on any such ********** activities in order to investigate and take the appropriate disciplinary actions to prevent a recurrence of such a nature in future.
One of our Escalation Specialists will investigate the complaint and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading of your unauthorized deduction.
We have a zero-tolerance approach to *****. We rely on our clients to blow the whistle on any such ********** activities in order to investigate and take the appropriate disciplinary actions to prevent a recurrence of such a nature in future.
One of our Escalation Specialists will investigate the complaint and revert back to you as soon as possible.
Regards
Client Care Team