cR
constance R

1 reviews | Active since Jan 2016

04 Jan 2016, 13:56

request for refund

In 2013 I requested my policy to be amended as I wanted to increase the benefits. Instead the consultant E Mamashela opened a new policy. I am currently paying for 2 policies with the same benefits. I tried to have this resolved to no avail. I requested that they cancel the policy where I was paying R161, this was in April 2013. Please refund me the premiums paid for the policy no:*** from May 2013 to Jan 2016. And cancel the policy. Thank you.

0
Replies (1)
Metropolitan Life
Metropolitan Life's reply04 Jan 2016, 15:02
Official
Hello CRamano60,

We acknowledge receipt of your complaint posted on Hello Peter. We will investigate and provide you with feedback as soon as possible. Please accept our apologies for any poor service received thus far.
Kind Regards