Remember I wrote a review about FNB?Now they're telling me that career facility investments is managed by metropolitan and I fail to understand why couldn't they mention that from the onset! Metropolitan please come forward I just want my money back from

Item: Metropolitan Life
Rating: 1
Author: Barbara M

Remember I wrote a review about FNB?Now they're telling me that career facility investments is managed by metropolitan and I fail to understand why couldn't they mention that from the onset! Metropolitan please come forward I just want my money back from you guys that you debited together with FNB for my career facility investments please.Im also wondering as to why metropolitan couldn't reach out to me like other financial institutions do to their clients or they thought they won by me not claiming my money from them,I'm very angry and disappointed and will never ever recommend you to any one!!!

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Metropolitan Life's replyOfficial

14 Nov 2023, 11:06

Dear Barbara

We always strive to provide our clients with unsurpassed customer service and regret reading that you have encountered difficulties in submitting a claim.

Regrettably your post does not contain sufficient information in order for us to trace the policy you have claimed on.

One of our Escalation Specialists will reach out to you to obtain the information we need to trace the policy and investigate the complaint.

Yours sincerely,

Client Care Team

Metropolitan Life's reply14 Nov 2023, 11:06

Official

Dear Barbara

We always strive to provide our clients with unsurpassed customer service and regret reading that you have encountered difficulties in submitting a claim.

Regrettably your post does not contain sufficient information in order for us to trace the policy you have claimed on.

One of our Escalation Specialists will reach out to you to obtain the information we need to trace the policy and investigate the complaint.

Yours sincerely,

Client Care Team