MR
Mmalekgari R

1 reviews | Active since Apr 2013

07 Jan 2019, 10:17

REFUSING TO SEND A CONTRACT

These people are actually refusing to send a contract of a policy. It has been 5MONTHS requesting a contract from them, numerous follow up and attitude when asking questions. Hello Peter you are my last hope , It is my mother s retirement Annuity policy. She is at home stressed. I requested them to email, they refused. Policy number 419 ********** .

0
Replies (1)
Metropolitan Life
Metropolitan Life's reply07 Jan 2019, 10:43
Official
Dear Client


We acknowledge receipt of your complaint on Hello Peter.  The matter will be investigated and we will provide you with feedback as soon as possible. Please accept our sincere apologies for any poor service received thus far.

Kind Regards

Client Care

Best regards,