LH
Lynne H
1 reviews | Active since Sept 2022
07 Sept 2022, 14:16
REFUSAL TO PAYOUT THE FUNERAL POLICY
Metropolitan doesn't want to payout the funeral policy that was six month old. Our pay dates are on the 20th and is not on the 30th. They declined to payout, saying that their policy dates run from the 1st to the 31 but the 6months waiting period was full. What happens to the traffics , nurses who's pay dates are not the 31st but earlier in the month? Metropolitan is as ******* as this Country as they are taking the money for them.
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Metropolitan Life's replyOfficial
07 Sept 2022, 14:33Dear Lynne
We acknowledge receipt of your complaint sent through the Hellopeter platform.
We are sorry to read of your loved one's passing. Please accept our condolences. We sincerely apologize for the difficulty that you have encountered with regards to the claim. We pride ourselves on delivering exceptional and unique service to our clients and we sincerely apologize for the inconvenience. One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
Regards Client Care Team
We acknowledge receipt of your complaint sent through the Hellopeter platform.
We are sorry to read of your loved one's passing. Please accept our condolences. We sincerely apologize for the difficulty that you have encountered with regards to the claim. We pride ourselves on delivering exceptional and unique service to our clients and we sincerely apologize for the inconvenience. One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
Regards Client Care Team
Metropolitan Life's reply07 Sept 2022, 14:33
Official
Dear Lynne
We acknowledge receipt of your complaint sent through the Hellopeter platform.
We are sorry to read of your loved one's passing. Please accept our condolences. We sincerely apologize for the difficulty that you have encountered with regards to the claim. We pride ourselves on delivering exceptional and unique service to our clients and we sincerely apologize for the inconvenience. One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
Regards Client Care Team
We acknowledge receipt of your complaint sent through the Hellopeter platform.
We are sorry to read of your loved one's passing. Please accept our condolences. We sincerely apologize for the difficulty that you have encountered with regards to the claim. We pride ourselves on delivering exceptional and unique service to our clients and we sincerely apologize for the inconvenience. One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
Regards Client Care Team