1 reviews | Active since Jul 2013
REFUSAL TO PAYOUT POLICY SINCE 2012
<p>It is now 5 years since I claimed and the matter was with FORENSIC. No one bothered to give me feedback all I was advised is that the matter is with FORENSIC.</p> <p>I am not sure how long the investigation takes but 5 years is too long with no resolution.I need answers but it looks like Metropolitan does not really care about giving feedback.</p> <p> </p> <p>Policy : ********** 62 7</p> <p> </p> <p>Hopefully someone will decide to read this and revert.</p> <p> </p> <p>Disappointed customer.</p> <p> </p>
Dear Ms. Matele
Thank you for raising your concern with our office.
We always strive to serve all our clients well and regret to hear of the delays experienced regarding the claim.
One of our Client Care Assessors will investigate and revert back to you via return email as soon as possible.
Regards
Aletta Clarence
Metropolitan Client Care
Tel: ***
Fax. ***
Email: ***
Dear Ms. Matele
Thank you for raising your concern with our office.
We always strive to serve all our clients well and regret to hear of the delays experienced regarding the claim.
One of our Client Care Assessors will investigate and revert back to you via return email as soon as possible.
Regards
Aletta Clarence
Metropolitan Client Care
Tel: ***
Fax. ***
Email: ***