BL
Bonolo L

1 reviews | Active since Sept 2015

01 Oct 2020, 11:25

Refund the double debit

The debit order date is changed the way I requested, but now they have made a double deduction on my account. This has caused so much chaos because I have also made an EFT for the premium that didn't go through in August. It means I have payed 3 times for one policy in a 2 months period. Fix this please

0
Replies (1)
Metropolitan Life
Metropolitan Life's reply01 Oct 2020, 15:20
Official
Dear Bonolo,     
Thank you for sharing your concerns with us.  
A service consultant will be in contact to assist.  

Regards 
Client Care