SK
Sylvester K
1 reviews | Active since Sept 2014
22 Oct 2025, 11:00
Refund request enquiry
I received a refund request from *** via SMS. I have emailed this person a few days ago with no feedback. What is this request about, Policy - *** Urgent feedback request
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Replies (1)
Metropolitan Life's replyOfficial
22 Oct 2025, 14:07Dear Sylvester
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading of the difficulties you have encountered with your refund.
One of our Escalation Specialists will investigate the complaint and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading of the difficulties you have encountered with your refund.
One of our Escalation Specialists will investigate the complaint and revert back to you as soon as possible.
Regards
Client Care Team
Best regards,
Metropolitan Life's reply22 Oct 2025, 14:07
Official
Dear Sylvester
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading of the difficulties you have encountered with your refund.
One of our Escalation Specialists will investigate the complaint and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading of the difficulties you have encountered with your refund.
One of our Escalation Specialists will investigate the complaint and revert back to you as soon as possible.
Regards
Client Care Team
Best regards,