LM
Liphapang M
1 reviews | Active since Aug 2025
28 Aug 2025, 09:07
Refund from Savings: Metropolitan Life
Metropolitan is refusing to refund me since I cancelled my savings plan with them they gave me lump sum and I July the stop order went through when I contacted them they keep saying they're busy working on it now August is gone and I haven't got anything from them.
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Metropolitan Life's replyOfficial
28 Aug 2025, 09:26Dear We acknowledge receipt of your complaint on HelloPeter. We always strive to provide our clients with unsurpassed customer service and regret reading that you have encountered difficulties in your request for a refund. Regrettably, your post does not contain sufficient information for us to trace the policy you have claimed on. One of our Escalation Specialists will reach out to you to obtain the information we need to trace the policy and investigate the complaint. Yours sincerely,Client Care Team
Metropolitan Life's reply28 Aug 2025, 09:26
Official
Dear We acknowledge receipt of your complaint on HelloPeter. We always strive to provide our clients with unsurpassed customer service and regret reading that you have encountered difficulties in your request for a refund. Regrettably, your post does not contain sufficient information for us to trace the policy you have claimed on. One of our Escalation Specialists will reach out to you to obtain the information we need to trace the policy and investigate the complaint. Yours sincerely,Client Care Team