LM
Lerato M
1 reviews | Active since Feb 2019
13 Jan 2026, 17:46
Refund
Hellopeter please help me get my refund, I have surrendered my investment with metropolitan. Can you please help me get my refund my investment plan no is ME***2.
Helpful (0)
Replies (5)0
Replies (5)
Metropolitan Life's replyOfficial
13 Jan 2026, 18:55 Dear Lerato
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading of the difficulties you have encountered with your surrender application.
One of our Escalation Specialists will investigate the complaint and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading of the difficulties you have encountered with your surrender application.
One of our Escalation Specialists will investigate the complaint and revert back to you as soon as possible.
Regards
Client Care Team
Metropolitan Life's reply13 Jan 2026, 18:55
Official
Dear Lerato
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading of the difficulties you have encountered with your surrender application.
One of our Escalation Specialists will investigate the complaint and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading of the difficulties you have encountered with your surrender application.
One of our Escalation Specialists will investigate the complaint and revert back to you as soon as possible.
Regards
Client Care Team
LM
Lerato M's updateReviewer Update
13 Jan 2026, 19:55I want to know how do u do your calculations, i have paid R5000 already on that investment n u r refunding me R350. How do u do your calculations it was an investment this is a *******, hellopeter can you pls help me to do the investigations about this matter
LM
Lerato M's update13 Jan 2026, 19:55
Reviewer Update
I want to know how do u do your calculations, i have paid R5000 already on that investment n u r refunding me R350. How do u do your calculations it was an investment this is a *******, hellopeter can you pls help me to do the investigations about this matter
Metropolitan Life's replyOfficial
14 Jan 2026, 08:44Dear Lerato
Thank yo ufor your additional post.
We will include this in our response to you.
Regards
Client Care Team
Thank yo ufor your additional post.
We will include this in our response to you.
Regards
Client Care Team
Metropolitan Life's reply14 Jan 2026, 08:44
Official
Dear Lerato
Thank yo ufor your additional post.
We will include this in our response to you.
Regards
Client Care Team
Thank yo ufor your additional post.
We will include this in our response to you.
Regards
Client Care Team
LM
Lerato M's updateReviewer Update
14 Jan 2026, 09:44Can you kindly provide me with clear explanation of the calculations and any deduction app****, I need a detailed breakdown please.
LM
Lerato M's update14 Jan 2026, 09:44
Reviewer Update
Can you kindly provide me with clear explanation of the calculations and any deduction app****, I need a detailed breakdown please.
Metropolitan Life's replyOfficial
14 Jan 2026, 10:07Dear Lerato
Thank you again for your re-post.
As indicated in our previous response, we will include this in our response.
Please however note that it will take a few days to gather this information
Please bear with us a little longer
Regards
Metropolitan Client Care Team
Thank you again for your re-post.
As indicated in our previous response, we will include this in our response.
Please however note that it will take a few days to gather this information
Please bear with us a little longer
Regards
Metropolitan Client Care Team
Metropolitan Life's reply14 Jan 2026, 10:07
Official
Dear Lerato
Thank you again for your re-post.
As indicated in our previous response, we will include this in our response.
Please however note that it will take a few days to gather this information
Please bear with us a little longer
Regards
Metropolitan Client Care Team
Thank you again for your re-post.
As indicated in our previous response, we will include this in our response.
Please however note that it will take a few days to gather this information
Please bear with us a little longer
Regards
Metropolitan Client Care Team