PM
PRECIOUS M
1 reviews | Active since Apr 2025
16 Apr 2025, 09:39
refund all my money and cancel your policy
I cancel policy last metropolitan refuse to cancel i spoke with Nondumiso Chili i am 63 years old and the policy status is paid up that mean is not in force, but they are taking my money policy show that is not active anyone it stops but they keep on deducting my money they don't want to refund me at all i send a cancellation via email they refuse to cancel ii wrote a letter still refuse to cancel i want all premium am paying R1400 for R2000 cover imagine metropolitan please refund all my money i am a pensioner but you stilling from me that not fair at all if u have metropolitan know that you are not safe t all
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Metropolitan Life's replyOfficial
16 Apr 2025, 09:58Dear Precious
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading that you have encountered difficulties with your service request.
Unfortunately your post does not contain sufficient information in order for us to trace the policy number you are referring to.
One of our Escalation Specialists will reach out to you directly to obtain more information to trace the policy in order to investigate the matter and see how we can be of assistance to you.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading that you have encountered difficulties with your service request.
Unfortunately your post does not contain sufficient information in order for us to trace the policy number you are referring to.
One of our Escalation Specialists will reach out to you directly to obtain more information to trace the policy in order to investigate the matter and see how we can be of assistance to you.
Regards
Client Care Team
Metropolitan Life's reply16 Apr 2025, 09:58
Official
Dear Precious
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading that you have encountered difficulties with your service request.
Unfortunately your post does not contain sufficient information in order for us to trace the policy number you are referring to.
One of our Escalation Specialists will reach out to you directly to obtain more information to trace the policy in order to investigate the matter and see how we can be of assistance to you.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading that you have encountered difficulties with your service request.
Unfortunately your post does not contain sufficient information in order for us to trace the policy number you are referring to.
One of our Escalation Specialists will reach out to you directly to obtain more information to trace the policy in order to investigate the matter and see how we can be of assistance to you.
Regards
Client Care Team