PM
Pumza M
1 reviews | Active since Feb 2023
17 Dec 2025, 15:28
REFUND
I have app**** for premium skip plan in October they deducted end of October and had to wait over 20 days to get my refund. They deducted again in November and I have not heard anything regarding my refund even the consultant is ignoring my messages. Up to date I have not received my November refund.
Helpful (0)
Replies (1)0
Replies (1)
Metropolitan Life's replyOfficial
17 Dec 2025, 17:08Dear Pumza
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading of the difficulties you have encountered with your refund.
One of our Escalation Specialists will investigate the complaint and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading of the difficulties you have encountered with your refund.
One of our Escalation Specialists will investigate the complaint and revert back to you as soon as possible.
Regards
Client Care Team
Metropolitan Life's reply17 Dec 2025, 17:08
Official
Dear Pumza
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading of the difficulties you have encountered with your refund.
One of our Escalation Specialists will investigate the complaint and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading of the difficulties you have encountered with your refund.
One of our Escalation Specialists will investigate the complaint and revert back to you as soon as possible.
Regards
Client Care Team