REFUND

I am Nandipha kalipa ID no *** been an active member of metropolitan insurance for some years nw it was 2018 when I noticed I am paying double for 1 person my life patner is listed as a extended family as well and m paying 149 I told the broker who signed m up which was Collins and he told me he will sort it and I will get my refund till February 2021 they were still debiting thn I phoned again to ask y are they still debiting thy been asking for years for him to be removed as extended as he is my life patner nd been telling I want my refund from 2018 as I started reporting the matter thn and it was never stop only march 2021 thy did not take the money because I said to the consultant will take it further if they keep taking my money...all I want is my refund and they must tell their brokers not to mislead us when thy want commission I want my 3years refund