PH
Pieter H
1 reviews | Active since Apr 2021
05 Oct 2023, 14:24
REFUND
Good day my father-in-law died on the 30 august 2023. I receive a payout from metropolitan. They still deduct money in September, so I ask them for a refund. They told me that my work must pay over the refund amount at the end of September and then metropolitan will pay out the refund in 48hours. It is know 4 days i was sending emails, but they don't respond.
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Metropolitan Life's replyOfficial
05 Oct 2023, 15:19Dear Pieter
We acknowledge receipt of your complaint.
As Metropolitan we strive in providing excellent service to all our clients.
We confirm that we are busy investigating your complaint. One of our escalation specialists will revert back to you shortly.
Yours sincerely, Client Care Team
We acknowledge receipt of your complaint.
As Metropolitan we strive in providing excellent service to all our clients.
We confirm that we are busy investigating your complaint. One of our escalation specialists will revert back to you shortly.
Yours sincerely, Client Care Team
Metropolitan Life's reply05 Oct 2023, 15:19
Official
Dear Pieter
We acknowledge receipt of your complaint.
As Metropolitan we strive in providing excellent service to all our clients.
We confirm that we are busy investigating your complaint. One of our escalation specialists will revert back to you shortly.
Yours sincerely, Client Care Team
We acknowledge receipt of your complaint.
As Metropolitan we strive in providing excellent service to all our clients.
We confirm that we are busy investigating your complaint. One of our escalation specialists will revert back to you shortly.
Yours sincerely, Client Care Team