JR
Jessica R
1 reviews | Active since Mar 2021
02 Mar 2021, 14:49
Premies back!!!!
I join metropolitan life 5 months ago the broker told me that if my waiting period is not over and the person dies in the 6 months my premies will be paid back to me, when i called the call centre they said to me that they dont pay the premies back now i dont understand cause why do i get different stories?
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Metropolitan Life's replyOfficial
02 Mar 2021, 16:05Dear Jessica
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to learn that you have lost a loved one. Please accept our condolences during this time of loss.
Unfortunately the post does not contain sufficient information in order for us to trace the policy number you are referring to.
One of our Client Care Assessors will investigate and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to learn that you have lost a loved one. Please accept our condolences during this time of loss.
Unfortunately the post does not contain sufficient information in order for us to trace the policy number you are referring to.
One of our Client Care Assessors will investigate and revert back to you as soon as possible.
Regards
Client Care Team
Metropolitan Life's reply02 Mar 2021, 16:05
Official
Dear Jessica
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to learn that you have lost a loved one. Please accept our condolences during this time of loss.
Unfortunately the post does not contain sufficient information in order for us to trace the policy number you are referring to.
One of our Client Care Assessors will investigate and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to learn that you have lost a loved one. Please accept our condolences during this time of loss.
Unfortunately the post does not contain sufficient information in order for us to trace the policy number you are referring to.
One of our Client Care Assessors will investigate and revert back to you as soon as possible.
Regards
Client Care Team