1 reviews | Active since Jan 2017
Poor treatment by Metropolitan
<p>I took two policies with metropolitan for my son. which he passed away recently due to blunt force injury. I went to go claim there and one policy was rejected immediately saying it was suicide. the other policy only paid money for natural causes not the double amount agreed on that when cause of death is an accident the payout is double. As a loyal member of metropolitan I did not expect such treatment. I don't understand why they would assume my son committed suicide where it was an accident. I'm really disappointed in Metropolitan life after being with them for so many years.</p>
Thank you for sharing your concerns with us. Our sincere condolences with the sad loss of your son. I am sorry to hear about the difficulties experienced with your claim. We always strive to meet the needs of our clients to the best of our ability and apologise for any unacceptable service experienced. A service consultant will contact you to assist.
Warm regards
Client Care
Thank you for sharing your concerns with us. Our sincere condolences with the sad loss of your son. I am sorry to hear about the difficulties experienced with your claim. We always strive to meet the needs of our clients to the best of our ability and apologise for any unacceptable service experienced. A service consultant will contact you to assist.
Warm regards
Client Care
