IS
Itumeleng S

1 reviews | Active since Nov 2012

24 May 2017, 13:35

Poor service to cancel my retirement policy

<p>I cancelled my policy on the 10 May 2017, they told me that it will take 7 days to cancel but now when i called them, they say busy processing. Customer service is very bad they say will call you back but not doing so. I spoke to Lehlogonolo and Nodumo. PLEASE CANCEL THE POLICY NOW.</p>

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Replies (1)
Metropolitan Life
Metropolitan Life's reply24 May 2017, 13:44
Official

Dear Client

We acknowledge receipt of your complaint posted on Hello Peter. The matter will be investigated and we will provide you with feedback as soon as possible. Please accept our apologies for any poor service received thus far.

Kind Regards

Client Care