AS
Andile S
1 reviews | Active since Aug 2022
18 Aug 2022, 08:49
Poor service rendered by metropolitan to their clients
<div>I'm dissatisfied with the service I got from metropolitan they don't want to refund me my money I cancelled my funeral policy with them in June 06 2022 they debited my account and they don't want to refund me every day they say something different they are making me feel so stupid they say different thing every day please hello Peter help me I want my money from metropolitan</div>
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Metropolitan Life's replyOfficial
18 Aug 2022, 09:48Dear Andile
We acknowledge receipt of your complaint on HelloPeter.
We sincerely apologize for the difficulty that you have encountered with regards to this matter. We pride ourselves on delivering exceptional and unique service to our clients and we sincerely apologize for the inconvenience. One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
Regards Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We sincerely apologize for the difficulty that you have encountered with regards to this matter. We pride ourselves on delivering exceptional and unique service to our clients and we sincerely apologize for the inconvenience. One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
Regards Client Care Team
Metropolitan Life's reply18 Aug 2022, 09:48
Official
Dear Andile
We acknowledge receipt of your complaint on HelloPeter.
We sincerely apologize for the difficulty that you have encountered with regards to this matter. We pride ourselves on delivering exceptional and unique service to our clients and we sincerely apologize for the inconvenience. One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
Regards Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We sincerely apologize for the difficulty that you have encountered with regards to this matter. We pride ourselves on delivering exceptional and unique service to our clients and we sincerely apologize for the inconvenience. One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
Regards Client Care Team