Poor Service From these bullies

Hello Peter

I have a funeral cover and investment policy from Metropolitan Life and I can only say it has been nothing but a disastrous relationship only because Metropolitan has failed to honour on many occasions my agreed seduction date. I have been calling a couple of times with the help of their rep who signed me up and I had sent many times my details to have the changes made .

So this past month of February they decided it would be a good idea to deduct again on the 23rd which is a date that is not suitable for me and when I called upon my receiving of my back statement on the 01/03/2018 to request that they must make sure they deduct the following Monday I was told by a consultant that the payment was received and I disputed this information as I knew it was incorrect and he insisted then now I am suddenly sitting in ereas and what's worse Is I am now not interested in this relationship between metropolitan and I as it is very draining and if I cancel they want to penalise me bu they are the ones who are at fault .

I wouldn't recommend them to my worst enemy , all I want are my funds so I can go and save my money to a company that won't take me for granted.