BN
Bongi N

1 reviews | Active since May 2018

20 Sept 2018, 09:17

Poor service from Metropolitan Life

Took a Metropolitan Life policy and now they are deducting funds from my bank account without my permission. They choose any day of the month to deduct money from my account. I'm very upset.

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Replies (2)
Metropolitan Life
Metropolitan Life's reply20 Sept 2018, 11:00
Official

Dear Bongi

We acknowledge receipt of your complaint.

We always strive to serve all our clients well and regret to learn of the difficulties with your deduction.

Regrettably we cannot view your details, policy details or contact details on the HelloPeter website at present.

Please send your details (i.e. full names and ID number/policy number/contact number and email address) to us at ***.

Please mark the email for attention Aletta Clarence and refer to your HelloPeter complaint, so that we can investigate and revert back to you.

We look forward to hearing from you soonest.

Regards

Client Care Team

Metropolitan Life
Metropolitan Life's reply21 Sept 2018, 10:30
Official

Dear Bongani

Thank you for your private message with your information.

We will revert back to you as soon as possible

Regards

Client Care Team