RT
Real T
1 reviews | Active since Apr 2023
29 Sept 2025, 11:18
Poor Service
I have cancelled my policy 2 month ago but they are still deducting
Helpful (0)
Replies (3)0
Replies (3)
Metropolitan Life's replyOfficial
29 Sept 2025, 11:53Dear Real
We acknowledge receipt of your complaint.
We always strive to serve all our clients well and regret reading about the difficulties you are experiencing with your continued deduction.
Did you know that Stop Order deductions take about 2 - 3 months to start, change or stop.
Regrettably your post does not contain sufficient information in order for us to trace the policy number you are referring to.
We acknowledge receipt of your complaint.
We always strive to serve all our clients well and regret reading about the difficulties you are experiencing with your continued deduction.
Did you know that Stop Order deductions take about 2 - 3 months to start, change or stop.
Regrettably your post does not contain sufficient information in order for us to trace the policy number you are referring to.
One of our Escalation Specialists will reach out to you shortly in orde to obtain the information necessary to trace the policy, investigate and revert back to you in this regard.
Regards
Client Care Team
Metropolitan Life's reply29 Sept 2025, 11:53
Official
Dear Real
We acknowledge receipt of your complaint.
We always strive to serve all our clients well and regret reading about the difficulties you are experiencing with your continued deduction.
Did you know that Stop Order deductions take about 2 - 3 months to start, change or stop.
Regrettably your post does not contain sufficient information in order for us to trace the policy number you are referring to.
We acknowledge receipt of your complaint.
We always strive to serve all our clients well and regret reading about the difficulties you are experiencing with your continued deduction.
Did you know that Stop Order deductions take about 2 - 3 months to start, change or stop.
Regrettably your post does not contain sufficient information in order for us to trace the policy number you are referring to.
One of our Escalation Specialists will reach out to you shortly in orde to obtain the information necessary to trace the policy, investigate and revert back to you in this regard.
Regards
Client Care Team
RT
Real T's updateReviewer Update
30 Sept 2025, 11:32My I.D number is ***
No one explained anything to me ,I even didn't know anything about this policy.
Other institutions give a refund if the policy have been cancelled but they deducted
No one explained anything to me ,I even didn't know anything about this policy.
Other institutions give a refund if the policy have been cancelled but they deducted
RT
Real T's update30 Sept 2025, 11:32
Reviewer Update
My I.D number is ***
No one explained anything to me ,I even didn't know anything about this policy.
Other institutions give a refund if the policy have been cancelled but they deducted
No one explained anything to me ,I even didn't know anything about this policy.
Other institutions give a refund if the policy have been cancelled but they deducted
Metropolitan Life's replyOfficial
30 Sept 2025, 11:44Dear Real
Thank you for your additional comment.
We are investigating the matter and will revert back to you as soon as possible.
Regards
Client Care Team
Thank you for your additional comment.
We are investigating the matter and will revert back to you as soon as possible.
Regards
Client Care Team
Metropolitan Life's reply30 Sept 2025, 11:44
Official
Dear Real
Thank you for your additional comment.
We are investigating the matter and will revert back to you as soon as possible.
Regards
Client Care Team
Thank you for your additional comment.
We are investigating the matter and will revert back to you as soon as possible.
Regards
Client Care Team