poor service again

<p>On the third of January my father claimed from his investment policy and today is the 13th, so thats like 10 days ago. I was very heart broken when he called me this morning so I decided to follow up for him. I called ********** and I spoke to Hlengiwe who promised to give me a call in a moment, around 12:30 I called back again and she said I shouldn't talk to her my query is not from her department, I was like why didn't you tell me in the morning when i called.. I then spoke to a very rude Nombulelo who claimed she did speak to me and told me what the problem is and hung up on me. I am also investing a lot of money with Metropolitan and if things continue like this I'm taking my business somewhere else. </p>