DM
Dumi M

1 reviews | Active since Nov 2020

30 Nov 2020, 12:50

poor service

My brother post on the 21 November, i than submitted a claim on the 24 November i was told the claim will be paid out within 48 hours. even to day am still waiting for feedback from metropolitan. I did countless follow ups with no positive feedback from the consultants. this company is roping us off our money at the end they don't want to pay their claims. am canceling this ****en policy.

0
Replies (1)
Metropolitan Life
Metropolitan Life's reply30 Nov 2020, 20:21
Official
Dear Dumi, 
Our heartfelt condolences to you and the family with the passing of your brother.   I am sorry to read about the  frustrations experienced with the claim.     A claims consultant will be in contact  to assist you.  
Regards 
Client Care