MP
Mamphulo P
1 reviews | Active since Feb 2020
14 Jan 2021, 05:13
Poor service
I had a funeral cover of R5000 for my aunt since 2013. Two weeks ago I went to Metropolitan Office to claim R5000 as per funeral cover that I was paying for but only R4159 was paid into my account. I made enquiries to find out why the money wasn't paid in full I was told that they will look into this matter. I even considering to cancel all the funeral covers at their company and try nextdoor. I'm not happy at all.
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Metropolitan Life's replyOfficial
14 Jan 2021, 09:47Dear Mamphulo Poo
We acknowledge receipt of your complaint.
We are sorry to learn of your aunts passing. Please accept our sincere condolences at this time of mourning.
One of our Client Care Assessors will investigate the reduction in claim amount and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint.
We are sorry to learn of your aunts passing. Please accept our sincere condolences at this time of mourning.
One of our Client Care Assessors will investigate the reduction in claim amount and revert back to you as soon as possible.
Regards
Client Care Team
Metropolitan Life's reply14 Jan 2021, 09:47
Official
Dear Mamphulo Poo
We acknowledge receipt of your complaint.
We are sorry to learn of your aunts passing. Please accept our sincere condolences at this time of mourning.
One of our Client Care Assessors will investigate the reduction in claim amount and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint.
We are sorry to learn of your aunts passing. Please accept our sincere condolences at this time of mourning.
One of our Client Care Assessors will investigate the reduction in claim amount and revert back to you as soon as possible.
Regards
Client Care Team