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Noluthando N

1 reviews | Active since Dec 2020

05 Dec 2020, 15:50

Poor service

I had an investment with Metropolitan I cancelled it due to financial constraints.I sent ID copy,three months bank statement that was in June but still today they don't want to cancel the investment.

0
Replies (1)
Metropolitan Life
Metropolitan Life's reply07 Dec 2020, 14:33
Official
Dear Noluthando

Thank you for raising your concern with our office.

We always strive to serve all our clients well and regret to learn of the difficulties you have encountered with your surrender application.  We apologize for any inconvenience caused thus far.

One of our Client Care Assessors will investigate and revert back to you as soon as possible.

Regards

Client Care Team