CM
Cavell M
1 reviews | Active since Jun 2022
13 Mar 2024, 13:11
Poor service
Good day After canceling my policies I've send the necessary documents to cancel my policies. After following up about a refund that due to me I had to send my documents twice again speaking to two more consultants every one having a different story not helping me already going two weeks and counting. Poor service while you got your premium on time every month. Policy number: ***
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Metropolitan Life's replyOfficial
13 Mar 2024, 13:34Dear Cavell
We acknowledge receipt of your complaint.
As Metropolitan we strive in providing excellent service to all our clients.
We acknowledge receipt of your complaint.
As Metropolitan we strive in providing excellent service to all our clients.
We confirm that we are busy investigating your complaint.
One of our escalation specialists will revert to you shortly.
Yours sincerely,
Client Care Team
Metropolitan Life's reply13 Mar 2024, 13:34
Official
Dear Cavell
We acknowledge receipt of your complaint.
As Metropolitan we strive in providing excellent service to all our clients.
We acknowledge receipt of your complaint.
As Metropolitan we strive in providing excellent service to all our clients.
We confirm that we are busy investigating your complaint.
One of our escalation specialists will revert to you shortly.
Yours sincerely,
Client Care Team