OK
Oratile K
1 reviews | Active since Oct 2019
10 Apr 2025, 17:58
Poor service
I made a claim on Monday and it’s already Thursday. I have not received any response nor feedback on my claim. I don’t know who to call for this matter.
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Metropolitan Life's replyOfficial
11 Apr 2025, 08:16Dear Oratile K
We acknowledge receipt of your complaint.
As Metropolitan we strive in providing excellent service to all our clients.
We confirm that we are busy investigating your complaint.
One of our escalation specialists will revert to you shortly.
Yours sincerely,
Client Care Team
Metropolitan Life's reply11 Apr 2025, 08:16
Official
Dear Oratile K
We acknowledge receipt of your complaint.
As Metropolitan we strive in providing excellent service to all our clients.
We confirm that we are busy investigating your complaint.
One of our escalation specialists will revert to you shortly.
Yours sincerely,
Client Care Team