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nonhlanhla H

1 reviews | Active since Jan 2015

11 Jun 2016, 09:02

POOR SARVICE

<p>I've been calling them every month trying to increase the educational plan of my daughter, everytime when I CALL THEM they promise to give me a call back. Apparently they can't emmidiately assist me, they have to ask the consult to give me a call. It's been 5months begging them to increase my cover. I'm so</p> <p>dissappointed with Metropolitan and their service. I'm still waiting for them to call me coz when I call them who ever answers can't assist me. ********** 072 is my number </p>

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Replies (1)
Metropolitan Life
Metropolitan Life's reply11 Jun 2016, 10:07
Official

Thank you for sharing your concerns with us. I am sorry to hear about the unacceptable service experience and delays. I will arrange for a financial adviser to contact you during Monday.

Regards

Mariza Schlusche

Client Care