CP
Chanel P
1 reviews | Active since Oct 2023
07 May 2025, 09:47
Poor Customer Care
Good day, I have been calling your offices, sending multiple e-mails to establish why you never requested a premium collection from my bank account on 01 May 2025. There is just no response or any assistance. Why must one lodge a complaint every time before there is any kind of customer service, your business needs to do better.
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Metropolitan Life's replyOfficial
07 May 2025, 09:54Dear Chanel
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading that you have been experiencing difficulties with your premium collection.
One of our Escalation Specialists will investigate and revert back to you as soon as possible.
Regard
Metropolitan Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading that you have been experiencing difficulties with your premium collection.
One of our Escalation Specialists will investigate and revert back to you as soon as possible.
Regard
Metropolitan Client Care Team
Metropolitan Life's reply07 May 2025, 09:54
Official
Dear Chanel
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading that you have been experiencing difficulties with your premium collection.
One of our Escalation Specialists will investigate and revert back to you as soon as possible.
Regard
Metropolitan Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading that you have been experiencing difficulties with your premium collection.
One of our Escalation Specialists will investigate and revert back to you as soon as possible.
Regard
Metropolitan Client Care Team