pM
promise M
1 reviews | Active since Nov 2020
19 Sept 2024, 10:35
pooor bad bad service
poor service delivery ,my late son passed on while he had policy with metropolitan, we have trying to claim but they are not making things easy for us ,even today we are not getting assistant they don't even call they just send me messages, I wouldn't recommend any1 to join the struggle
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Metropolitan Life's replyOfficial
19 Sept 2024, 12:05Dear Promise
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to read about your son's passing. Our thoughts and prayers remain with you and your family during this time of bereavement.
We always strive to serve our clients well and regret that you have encountered delays with the claim.
One of our Escalation Specialists will investigate and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to read about your son's passing. Our thoughts and prayers remain with you and your family during this time of bereavement.
We always strive to serve our clients well and regret that you have encountered delays with the claim.
One of our Escalation Specialists will investigate and revert back to you as soon as possible.
Regards
Client Care Team
Metropolitan Life's reply19 Sept 2024, 12:05
Official
Dear Promise
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to read about your son's passing. Our thoughts and prayers remain with you and your family during this time of bereavement.
We always strive to serve our clients well and regret that you have encountered delays with the claim.
One of our Escalation Specialists will investigate and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to read about your son's passing. Our thoughts and prayers remain with you and your family during this time of bereavement.
We always strive to serve our clients well and regret that you have encountered delays with the claim.
One of our Escalation Specialists will investigate and revert back to you as soon as possible.
Regards
Client Care Team