SS
Sphiwe S

1 reviews | Active since Oct 2022

11 Mar 2025, 09:17

Policy termination without the consultation

Metropolitan have cancelled my 26 years policy without any communication to me prior the termination and tell me they cannot reinstate the old policy i must take a new policy with no prior benefit with the higher premium, this is unfair of metropolitan trying to increase sales by terminating long taken policy to sell us their new product with the pretense of giving me anew policy with the higher premium, that was unfair of them to do such a terrible thing to me, i am so disappointed with their action i an all it bulling the client to do what is suitable for them not what is good for the policyholder, the treatment was very disappointing I am very skud they will now terminate my life cover i cannot recommend them to nay of the people

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Replies (1)
Metropolitan Life
Metropolitan Life's reply11 Mar 2025, 09:32
Official
Dear Client

We acknowledge receipt of your complaint posted on Hello Peter.  The matter will be investigated and we will provide you with feedback as soon as possible.

Kind Regards
Yours Sincerely