Policy long time cancelled but debit order still goes through

<p>I took a policy with metropolitan and i cancelled it on the 15/11/2016.I called the head office and submitted a letter with my signature on it on that very same day</p> <p>until today Metropolitan has been debiting R470 monthly</p> <p>i Have sent another cancellation letter today and i request a confirmation letter of my cancellation by email ********** <p>Please ensure that no debit order of R470 goes through again this month because i have lost a lot of money since 15 November 2016 otherwise i will post my complaint to other authorities and request a refund for all my money i lost since November 2016</p> <p> </p>