NH
Naziem H

1 reviews | Active since Jan 2013

28 Apr 2020, 12:37

Policy - beneficiars removed with my consent

I have a policy with Metropolitan since 1996 . I have had my mother , my spouse and 2 children covered in this policy. I recently asked for the policy scheduled to be sent to me only to come fine that my spouse and children has been removed from the policy and are without cover. Nobody can advise me why and how this happend. I need this issue resolved urgently

0
Replies (1)
Metropolitan Life
Metropolitan Life's reply28 Apr 2020, 12:58
Official
Dear Client

We acknowledge receipt of your complaint posted on Hello Peter.  The matter will be investigated and we will provide you with feedback as soon as possible. We apologize for any poor service received thus far. 

Kind Regards
Client Care