nN
nwabisa N
1 reviews | Active since Dec 2013
05 Aug 2025, 16:16
Policy
I have been paying these policies without any fail.now suddenly when i check following your sms leading to Whatsapp Im told there's no policy linked to my contact numbers. Policy *** and *** Then you consultant respond via email that I’m in arreas,Arreas how while I’ve never skipped any premium and I asked for proof and that consultant hasn’t responded.provide me with proof that o owe you so that I can also bring my PoP.
Helpful (0)
Replies (1)0
Replies (1)
Metropolitan Life's replyOfficial
05 Aug 2025, 16:23 Dear Nwabisa Ngqondela,
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading of the difficulties you have encountered with the premium payments on your policies.
One of our Escalation Specialists will investigate the complaint and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading of the difficulties you have encountered with the premium payments on your policies.
One of our Escalation Specialists will investigate the complaint and revert back to you as soon as possible.
Regards
Client Care Team
Metropolitan Life's reply05 Aug 2025, 16:23
Official
Dear Nwabisa Ngqondela,
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading of the difficulties you have encountered with the premium payments on your policies.
One of our Escalation Specialists will investigate the complaint and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading of the difficulties you have encountered with the premium payments on your policies.
One of our Escalation Specialists will investigate the complaint and revert back to you as soon as possible.
Regards
Client Care Team