Policy *** went missing

Amanda Vraagom after I phoned you today I am even more disgusted with Metropolitan than before. Metropolitan is the worse company I had ever had to deal with. They do not help their clients after they sold the policy. As long as they get their money they do not care about the people. My father retired at the age of 55 after he was told to do that. He paid the policy for 6 years. Nobody told him to pay longer as on the back of the sertificate it says clearly that if he paid the policy for more than 5 years he will be paid for the years that he had paid. Now you tell me that the contract say he must be 65. He never got the contract only the sertificate. I asked you to please send me the signed contract then you told me that you do not have it for the union have it????????????????????????????????? So unfortunately I have to assume that you do not want me to see the contract. And even so why did they not put it on the back of the sertificate that he must retire at the age of 65? Now it only says at retirement he will be paid. You told me the policy was very old. So what he's AVBOB policy was even 20 years older that this one and they helped us in the best way that they could. It just shows that this a company who care about their clients they will go the extra mile to help then. And if you have Metropolitan on your side you must know that you stand on your own and they will not help you because they do not have any any after service! Did anybody of Metropolitan phoned him after he retired to explain to him about how the policy should be paid???????????????? No!!!!! Because it was to much trouble for somebody at Metropolitan sitting in their aircon office to pick up the phone and make a phone call. YOUR SERVICE SUCK AND I WILL NEVER EVER RECOMMEND YOU TO ANYBODY. And if I look at all the reveiws here on Hello peter it looks like all the people are unhappy with you.