Please help me claim my mom's policies

Item: Metropolitan Life
Rating: 3
Author: Keromamang M

I went to metropolitan to see what happened with my mom's policy after she retired and she just passed away last year, so I went there to make a claim they say they will investigate this is 3weeks back and they haven't got back to me. Rentmeester insurance is nowhere to be found I can't get help

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Replies (1)

Metropolitan Life's replyOfficial

14 Nov 2019, 09:01

Dear Keromamang

We acknowledge receipt of your complaint.

Did you know you could log your complaint directly with us:

Web: www.metropolitan.co.za
Client Services Contact Centre:

- Tel: ***
- Email: ***

Client Care

- Tel: ***
- ***

Regrettably your complaint did not contain sufficient information in order for us to investigate or respond.

One of our Client Care Assessors will contact you for more information via return email.

Regards

Client Care Team

Metropolitan Life's reply14 Nov 2019, 09:01

Official

Dear Keromamang

We acknowledge receipt of your complaint.

Did you know you could log your complaint directly with us:

Web: www.metropolitan.co.za
Client Services Contact Centre:

- Tel: ***
- Email: ***

Client Care