MR
Michelle R
1 reviews | Active since Sept 2022
06 May 2025, 08:53
Payout
I Eugene carolus have a hospital cashback plan my wife went to hunterscraig clinic for major depression they pay out for the days that she was there but now in 2025 when she went to Akeso netcare clinic for the same illness they don't want to pay me out my cell number *** I'd *** so I need help with this and using my sisters platform to get answers
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Replies (3)MR
Michelle R's updateReviewer Update
05 May 2025, 22:58I need to know why doesn't they pay out now and they did in 2022 . We never recieve any cashback from them for three years since none of us who is covered went to hospital Eugene Carolus
MR
Michelle R's update05 May 2025, 22:58
Reviewer Update
I need to know why doesn't they pay out now and they did in 2022 . We never recieve any cashback from them for three years since none of us who is covered went to hospital Eugene Carolus
MR
Michelle R's updateReviewer Update
06 May 2025, 03:46They ignore my brother Eugene Carolus for three weeks now he needs your help since he is paying monthly never skipped so what happens now is frustrating him and his wife my sister in law what if she had a setback because of this
MR
Michelle R's update06 May 2025, 03:46
Reviewer Update
They ignore my brother Eugene Carolus for three weeks now he needs your help since he is paying monthly never skipped so what happens now is frustrating him and his wife my sister in law what if she had a setback because of this
Metropolitan Life's replyOfficial
06 May 2025, 09:06 Dear Sir/Madam
We acknowledge receipt of your complaint on HelloPeter.
We always strive to provide the best service to all our clients and regret the difficulties you have encountered with your claim.
One of our Escalation Specialists will investigate the complaint and revert back to you as soon as possible.
Regards
Metropolitan Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We always strive to provide the best service to all our clients and regret the difficulties you have encountered with your claim.
One of our Escalation Specialists will investigate the complaint and revert back to you as soon as possible.
Regards
Metropolitan Client Care Team
Metropolitan Life's reply06 May 2025, 09:06
Official
Dear Sir/Madam
We acknowledge receipt of your complaint on HelloPeter.
We always strive to provide the best service to all our clients and regret the difficulties you have encountered with your claim.
One of our Escalation Specialists will investigate the complaint and revert back to you as soon as possible.
Regards
Metropolitan Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We always strive to provide the best service to all our clients and regret the difficulties you have encountered with your claim.
One of our Escalation Specialists will investigate the complaint and revert back to you as soon as possible.
Regards
Metropolitan Client Care Team