KB
KENNETH B

1 reviews | Active since Mar 2009

23 Mar 2026, 09:45

PAY BACK MY PREMIUMS

I want my premiums paid back to me soonest. I cancelled my policy in January and fully understand that it might take up to three months for the stop order to be cancelled. Premiums for January and February 2026 should be reflecting in your accounts and I don't understand why I now need to prove the payments. My money is now generating interest for Metropolitan and now I understand why people don't believe in investing with such institutions because they are happy to be making money and don't want to loose.

0
Replies (3)
Metropolitan Life
Metropolitan Life's reply23 Mar 2026, 09:49
Official
Dear Mr Bali

 We acknowledge receipt of your complaint on HelloPeter.
 
 We always strive to serve all our clients well and regret reading of the difficulties you have encountered with your claim.
 
 One of our Escalation Specialists will investigate the complaint and revert back to you as soon as possible.
 
 Regards

Metropolitan Client Care Team
KB
KENNETH B's update25 Mar 2026, 16:00
Reviewer Update
I am still waiting for the response.

Metropolitan Life
Metropolitan Life's reply26 Mar 2026, 13:42
Official
Dear Mr Bali

One of our consultants has been in touch with you regarding your complaint. We apologize for the delay. 

Regards
Metropolitan Client Care Team