GG
Gert G
1 reviews | Active since Jan 2025
10 Jan 2025, 09:09
Pathetic service
Pathetic service. Their claim process does not work, their chatbot is so frustrating to deal with, the OTP SMS never arrives, they do not respond to emails. The death of a loved one is traumatic, dealing with Metropolitan makes it worse 🙁
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Metropolitan Life's replyOfficial
10 Jan 2025, 09:32Dear Gert
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading that you have encountered difficulties with your claim.
One of our Escalation Specialists will investigate and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading that you have encountered difficulties with your claim.
One of our Escalation Specialists will investigate and revert back to you as soon as possible.
Regards
Client Care Team
Metropolitan Life's reply10 Jan 2025, 09:32
Official
Dear Gert
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading that you have encountered difficulties with your claim.
One of our Escalation Specialists will investigate and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading that you have encountered difficulties with your claim.
One of our Escalation Specialists will investigate and revert back to you as soon as possible.
Regards
Client Care Team