ZS
Zanele S
1 reviews | Active since Sept 2014
31 Dec 2023, 06:15
Pathetic service
So I have been requesting for Policy agreement since I have joined Metropolitan,it's been 3months of deductions without any documents.So I cancelled the policy and they are requesting for a signed letter with a policy number.I don't know the policy number no one has sent me the agreement, and my email will suffice the request for cancellation. Bt they still want to deduct money off my account.
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Metropolitan Life's replyOfficial
02 Jan 2024, 09:36Dear Client
We acknowledge receipt of your complaint posted on Hello Peter. The matter will be investigated and we will provide you with feedback as soon as possible. We apologize for any poor service received thus far.
Kind Regards
Yours Sincerely
Client Care Team
We acknowledge receipt of your complaint posted on Hello Peter. The matter will be investigated and we will provide you with feedback as soon as possible. We apologize for any poor service received thus far.
Kind Regards
Yours Sincerely
Client Care Team
Metropolitan Life's reply02 Jan 2024, 09:36
Official
Dear Client
We acknowledge receipt of your complaint posted on Hello Peter. The matter will be investigated and we will provide you with feedback as soon as possible. We apologize for any poor service received thus far.
Kind Regards
Yours Sincerely
Client Care Team
We acknowledge receipt of your complaint posted on Hello Peter. The matter will be investigated and we will provide you with feedback as soon as possible. We apologize for any poor service received thus far.
Kind Regards
Yours Sincerely
Client Care Team