LG
Lee-anne Gallant
1 reviews | Active since Sept 2020
01 Apr 2023, 07:46
Pathetic service
Been trying to cancel my life cover since February and they are still debiting my account.
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Metropolitan Life's replyOfficial
03 Apr 2023, 09:11Dear Lee-anne.
We acknowledge receipt of your complaint on HelloPeter.
We acknowledge receipt of your complaint on HelloPeter.
We sincerely apologize for the difficulty that you have encountered with regards to cancelling your life cover policy. We pride ourselves on delivering exceptional and unique service to our clients and we sincerely apologize for the inconvenience.
One of our Escalation Specialists will investigate the matter and revert back to you as soon as possible.
Regards
Client Care Team
Metropolitan Life's reply03 Apr 2023, 09:11
Official
Dear Lee-anne.
We acknowledge receipt of your complaint on HelloPeter.
We acknowledge receipt of your complaint on HelloPeter.
We sincerely apologize for the difficulty that you have encountered with regards to cancelling your life cover policy. We pride ourselves on delivering exceptional and unique service to our clients and we sincerely apologize for the inconvenience.
One of our Escalation Specialists will investigate the matter and revert back to you as soon as possible.
Regards
Client Care Team