TM
Thuso M
1 reviews | Active since Sept 2020
07 Sept 2020, 10:15
PATHETIC SERVICE
Iv had queries on how a funeral service benefit lapses when the policy holder needs it most...there is no mention anywhere on the letters why this happens the staff are dismissive..iv sent an email showing my statements that this services was actually paid as a premium NO RESPONSE..ABSOLUTELY PATHETIC!
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Metropolitan Life's replyOfficial
07 Sept 2020, 11:03Dear Thuso Mosuwe
We acknowledge receipt of your complaint on HelloPeter.
We regret to learn that you have had a poor client service experience.
One of our Client Care Assessors will investigate and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We regret to learn that you have had a poor client service experience.
One of our Client Care Assessors will investigate and revert back to you as soon as possible.
Regards
Client Care Team
Metropolitan Life's reply07 Sept 2020, 11:03
Official
Dear Thuso Mosuwe
We acknowledge receipt of your complaint on HelloPeter.
We regret to learn that you have had a poor client service experience.
One of our Client Care Assessors will investigate and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We regret to learn that you have had a poor client service experience.
One of our Client Care Assessors will investigate and revert back to you as soon as possible.
Regards
Client Care Team