MN
Mbalenhle N

1 reviews | Active since Nov 2017

19 Jun 2018, 08:40

PATHETIC MISLEADING AND DISGRACEFUL FSP

PATHETIC COMPANY WITH FALSE CANVASSING

My father's passed on in November last year and up until today we have never recieved a pay out of his cover from metropolitan whenever my mother and I go to your Durban offices you ********** through your *********** staff keep on making empty promises of next week next week your'll are a pathetic and disgusting business that mislead us as customers I'm sick of repeatedly standing in long queues only to be fooled around with its really a disgrace to make a widow run up and down for her husband's hard earned money THE OMBUDSMAN should know about this unfairness sick

0
Replies (1)
Metropolitan Life
Metropolitan Life's reply19 Jun 2018, 09:05
Official

Dear Mbalenhle Ngcobo

We acknowledge receipt of your complaint.

We always strive to serve all our clients well and regret to learn of the difficulties you have experienced with your claim.

One of our Client Care Assessors will be in contact shortly, to obtain more information to investigate your complaint.

Regards

client Care Team